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Besides, How do I get in touch with Dr Martens?
Hi, please call our customer service helpline on 02039086901 (UK and EU) or 1 800 810 6673 (US and international) for enquiries regarding your order. They will be able to help you further.
Also, Why is my debit card declined even though I have money?
Debit cards can be declined even when you have money. Verify you have money, use the right pin, and the card has been activated. Your card type may not be accepted, is expired, or may have been flagged for suspicious activity. Verify you have provided correct information and contact your bank if problems persist.
Herein, How long does Dr. Martens take to process? Shipping times vary, and can take from 3 up to 7 days. Please check at the cart page for specific timings for your delivery country. You will receive an email with your tracking number once your products are packed and ready to be dispatched. Please note, during Sale and busy periods, deliveries may take longer.
How can you tell if Dr. Martens are real?
Look for the “bouncing soles.” Open the shoe and check out the insoles—real Doc Martens have air-cushioned soles. Check for typos on the Dr. Martens logo inside the shoe, as many knockoffs misspell the brand name. Look around the base of the shoe for the authentic Doc Martens yellow stitching.
25 Related Questions and Answers
Can Dr Martens be repaired?
We reserve the right to determine whether to repair or replace the footwear. If we deem a replacement necessary, discontinued or unavailable models will be replaced with a comparable model (excluding Made in England). A fee will be required per claim, to cover handling, admin, return postage and packing.
Do Dr Martens have a guarantee?
We offer a one year warranty against manufacturing defects for items purchased from our official online store or retail locations. Unfortunately items purchased outside of this period are not covered under our guarantee. We are sorry for any disappointment on this occasion.
How hard wearing are Dr Martens?
The iconic Dr Martens AirWair sole is famous for its hardwearing durability and should only need to be resoled in extreme circumstances, designed to see you through a lifetime. Since most Dr Martens boots are one-piece moulded, they would need to be returned to the factory for an entirely new sole to be stitched on.
Why would my debit card be flagged?
Banks attempt to prevent debit card fraud by flagging cards when it appears that someone other than the card owner may have attempted to conduct a transaction. Generally, merchants cannot process transactions conducted with flagged debit cards until the cardholder has made contact with the issuing bank.
Why would the bank declined a transaction?
Declined (Card declined by issuer – contact card issuer to determine reason.) This generally occurs for one of two reasons: The customer’s credit card issuing bank did not approve the transaction. This could be for insufficient funds, frozen account status, invalid credit card number or expiration date, etc.
How do I know if my debit card is blocked?
Call the phone number on the back of the card and enter your card number when prompted. Your debit card company may have an automated system that will verify whether your card is activated and walk you through activation if it is not.
Which courier do Dr Martens use?
Yes, Dr Martens returns are completely free with Collect+ delivered by Yodel. When you return your parcel, you’ll also receive a unique tracking code.
Are Doc Martens free returns?
Before you order, check the return policy because the Dr. Martens website doesn’t offer free returns or in-store returns according to the FAQ. “We do not offer free returns. We will provide you with a UPS return shipping label via email.
How strict is Doc Martens return policy?
You can return any unused items up to 30 days from your order date. All returned items must be in their original, unworn condition with the shoebox intact and tags attached. For tracking purposes, we are unable to accommodate exchanges. If you’d like a different size or another style, please place a new order.
Should Doc Martens be tight or loose?
The boots should feel tight but not uncomfortable! If the boot feels uncomfortable when you try it on, especially in the width, then it is too small. Docs will soften and stretch as you wear them in!
Are Dr. Martens worth the money?
That’s why many curious minds ask- are doc martens worth the money? Yes, they’re worth it. As these boots are capable of providing extreme comfort and support, you won’t be disappointed easily. Plus, the boots don’t wear out by any means.
Why do Doc Martens have yellow stitching?
The doctor, Klaus Mäertens, came up with the shoes after being injured while skiing and in response to his military boots being “too uncomfortable on his injured foot.” He then partnered with British shoe makers R. Griggs Group Ltd., who changed the name to Dr. Martens and also added the yellow stitching.
How much does it cost to get Doc Martens restored?
How Much Does Dr. Martens Shoe Repair Cost? Dr. Martens shoe repair prices range from $10 to $100 depending on the repair service, but at FavoriteFix we offer top quality work at the best prices.
How do I stop my Dr Martens from cracking?
You can prevent cracks by saddle soaping (or leather cleaner of your choice) and applying a light coat of mink oil (leather conditioner of your choice) every 3 to 6 months. Polish them at the same time. If they get wet (wet like wading thru a puddle) saddle soap and mink oil after drying them out.
How much does it cost to get Doc Martens Resoled?
Prices start at $75. Turn around is 3-4 weeks including shipping time. Your credit card isn’t charged until we receive your shoes. The iconic Dr.
How long will Dr Martens last?
Doc Martens shoes are one of the most lasting and durable shoes in the market. You can confidently wear the shoes for five to seven years. The premium leather won’t tear out, or the insole won’t get damaged anytime soon.
Do Dr Martens last a lifetime?
Dr. Martens have decided to scrap their lifetime guaranteed “For Life” range of boots and shoes with immediate effect.
