Octopus Energy: user reviews
Recommended Supplier for three years running, and has a whopping five stars on Trustpilot, with 92% of 32,000 reviewers rating it excellent (August 2020). Users have consistently praised the company’s user-friendly, transparent information and its prompt customer service.
Subsequently, Does octopus energy water?
Great if you want price certainty for your business. All our electricity comes from 100% renewable sources like sun, wind and water.
Keeping this in consideration, Is Octopus energy a British company?
Octopus Energy is a United Kingdom based retail electricity and gas supplier specialising in sustainable energy. It was established in 2015 as a subsidiary of Octopus Group, a British asset management company.
Beside above How often is octopus energy? Or, if you’ve opted to pay for your energy in full every month upon receipt of a bill, we’ll send you a statement every month on your chosen day. If you’ve given us readings, we’ll use those to calculate your charges. If not, we’ll estimate how much energy you’ve used.
Is Octopus energy cheaper than British Gas?
Conclusion: Octopus Energy is clearly the lowest priced option. With a saving of £32.18 a month or £386.18 a year compared to British Gases standard variable tariff, Octopus is leading the charge over British Gas when it comes to competitive pricing.
19 Related Questions and Answers
Who is octopus energy owned by?
Octopus remains majority owned by Octopus Group, the £9bn UK investor in energy, technology and growth businesses. Octopus is the UK’s largest investor in solar energy, and has recently announced Australia’s largest solar farm.
Does octopus energy do smart meters?
How can I get a smart meter with Octopus? We’re installing second generation (SMETS2) smart meters area-by-area for customers that want them. Just register your interest in getting a smart meter here and we’ll get in touch when we’re installing near you.
How much is octopus energy worth?
In December 2020, Octopus Energy Group was valued at over $2 billion after closing its second investment round of the year led by international energy companies Tokyo Gas and Origin Energy.
Is Octopus energy direct debit?
We prefer payment by monthly Direct Debit, because it’s less hassle for customers and it’s easy to manage in your online account. Octopus Energy customers can also choose to pay by bank transfer, cheque, credit/debit card, or cash via PayPoint.
Does octopus energy have smart meters?
How can I get a smart meter with Octopus? We’re installing second generation (SMETS2) smart meters area-by-area for customers that want them. Just register your interest in getting a smart meter here and we’ll get in touch when we’re installing near you.
Why has octopus energy credited my account?
Why has a charge been credited to my account? We’ve recalculated some previous charges. Sometimes you’ll see a notice on the first page of your statement that says something like this – “We have credited you with a reversed account charge”.
Does octopus energy have a standing charge?
We charge a standing charge which is a daily rate for having an energy supply. This pays for getting the energy from the generators all along the wires and into your home, which we have to pay whether you use any energy or not.
Is Octopus energy profitable?
Octopus Energy saw its revenue grow +160% in the fiscal year 2019/2020, jumping from £477 million to £1.24 billion. … “The UK business operates at sustainable operating margins, with Kraken enabling lower operating costs than rivals,” said Greg Jackson, CEO and founder of Octopus Energy Group.
Why is Octopus energy so expensive?
With our Octopus Flexible tariff, we occasionally change prices to reflect the costs of the wholesale energy we supply you. … The first half of 2020 saw wholesale prices hit historic lows due to global lockdowns. As these have eased, demand for power and gas has risen once again, and prices have followed.
Who is the cheapest Energy supplier in the UK?
10 of the Cheapest Gas and Electric Suppliers In The UK
- Avro Energy. Avro have consistently offered very competitive tariffs over the past few year and now have around 1 million customers. …
- Simplicity. …
- Green. …
- Shell Energy. …
- Utility Point. …
- People’s Energy. …
- Neon Reef. …
- Outfox The Market.
Do smart meters affect WiFi?
One issue which might occur when you have a Smart Meter installed is poor WiFi performance. Sometimes it can fail altogether. WiFi can operate in two frequency bands. The earlier standard, still most commonly used, is called IEEE 802.11b and runs at 2.4GHz.
Can I refuse smart meter?
Refusing a smart meter
You don’t have to accept a smart meter if you don’t want one. … You can ask your supplier to switch off your smart meter’s extra functionality. This means it’ll work in the same way as your current meter, and won’t send any information to your supplier.
How do you pay for octopus energy?
To top up, take you card and/or key to your nearest Paypoint, Allpay or Payzone in most corner shops and ask to top up your card. Once you have paid, just take the card/key home, insert it into the meter and leave for one minute for the new credit to transfer across.
How do I cancel my direct debit with octopus energy?
If you want to cancel your Octopus Energy bill, you can do so via email or website within the 14 days following the date you submitted your Application to switch to them. If you want to switch, your new supplier will do this for you. Email hello@octopus.energy and ask them to cancel your account.
What’s the best energy supplier?
Which companies scored the highest for overall customer satisfaction?
- Outfox the Market. The best energy supplier for 2021 as rated by customers is Outfox the Market. …
- Octopus Energy. …
- Avro Energy. …
- People’s Energy. …
- Pure Planet. …
- Npower. …
- Scottish Power. …
- SSE.
Who is the cheapest energy supplier in the UK?
10 of the Cheapest Gas and Electric Suppliers In The UK
- Avro Energy. Avro have consistently offered very competitive tariffs over the past few year and now have around 1 million customers. …
- Simplicity. …
- Green. …
- Shell Energy. …
- Utility Point. …
- People’s Energy. …
- Neon Reef. …
- Outfox The Market.
Does octopus energy supply gas?
Octopus Energy is a gas and electricity provider that specialises in renewable energy. … Octopus Energy’s other green credentials include offering 100% renewable electricity and carbon offsetting for its gas tariffs.
