Groupon is definitely a legit company. It was founded in 2008, and since then, has grown to serve almost 50 million active users. Very few people have issues using these online coupons due to the fact that as soon as a fraudulent offer is revealed by one user, it would be removed instantly.

Besides, How do I complain to Groupon?

Type “Contact Groupon” in the search bar and press Enter (Windows) or Return (Mac). Click on the first heading and Contact Us. Click Live Chat for the fastest response (if it’s available). Click Send Us an Email.

Also, Why is Groupon cheap?

The deals offered daily through Groupon start at 50 percent off and can go as high as 90 percent cheaper than the normal price. Groupon can offer such steep discounts because it guarantees business owners a minimum return on their investment and the possibility of becoming an overnight sensation.

Herein, Is there a catch to Groupon? The only catch is the time-limited nature of the Groupon discounts. With some deals, once a deal is announced and posted on the site, it’s relevant for 24 to 72 hours, after which the discount is no longer available.

Does Groupon actually save you money?

Consumers: Groupon deals save you money because you pay less than full retail price on goods and services. But it isn’t always easy to find deals for things you want or would enjoy doing. The fine print can also turn an amazing deal into something you can’t or won’t even use.

20 Related Questions and Answers

How do I cancel a Groupon order?

How to Cancel an Order

  1. On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
  2. Select the order you want to cancel.
  3. If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
  4. Follow the steps provided to complete cancellation.

How long does a Groupon delivery take?

Most Groupon Goods items are delivered in 7–12 working days. Once your item ships, we’ll send you a confirmation email to let you know. Keep in mind: Some orders have different shipment windows; check the Fine Print for the estimated delivery.

How do I return a faulty item to Groupon?

How to Initiate Your Return to Get Refunds on Groupon?

  1. Login to your account on the Groupon website.
  2. Click on My Groupons.
  3. Select View Details option next to your order.
  4. Click Return Package.
  5. Print your prepaid mailing label and attach it to your package.
  6. Ship the item back to Groupon.

Does Groupon charge a fee?

Groupon takes 50% of the sales revenue as its service fee.

Can you use Groupon right away?

You don’t need to use the coupon the day you buy it—in fact, you often can’t. There’s some urgency to the way Groupon works. Deals get posted at midnight and customers usually have about 24 hours to nab it, although sometimes the limit is reached early. … But once you buy the deal, there’s no rush to use it.

What happens if not enough people buy the Groupon?

The vendor makes the deal available only if enough people buy. If enough people don’t take the vendor up on his/her offer, the vendor withdraws the offer. Even if you still want the deal, it’s too bad. You won’t get it.

Does Groupon have a membership fee?

The membership costs only $4.99/month. This easily pays for itself in the first month. An order of $20 would easily get you $5 off of a Local Deal. So if you are someone that uses Groupon on a semi-regular basis, this membership can save you lots of money.

What happened Groupon 2020?

In May, the company put up for sublease 150,000 square feet of space at its headquarters at 600 W. Chicago Ave. For the first nine months of 2020, Groupon lost more than $300 million, compared with $91 million in the year-ago period.

How do you tell if a Groupon has been used?

After logging in, at your name at the opening page [upper right], go to My Groupons. If you didn’t mark a voucher redeemed, all your vouchers will be reflected there. If 2 vouchers are listed and you don’t know which one you used, you need to phone the restaurant and ask them.

How long does Groupon take to process?

Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled ‘Your Refund Has Been Processed.” After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.

Can Groupon refuse a refund?

Groupon’s terms of sale say: ‘If a merchant or venue refuses to honour any voucher, Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon “Bucks” for future purchases on the Site.

How long does it take for Groupon to refund my money?

Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled ‘Your Refund Has Been Processed.” After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.

How do I cancel a Groupon order on my iPhone?

About this article

  1. Tap My Stuff on the bottom-right.
  2. Tap Customer Support.
  3. Tap Cancel Order.
  4. Tap Cancel Order.

Why does Groupon take so long to process?

When a recent order’s status in your My Groupons page says “Processing” or “Pending,” the transaction has not processed. This may be due to one of the following reasons: High demand for a popular deal. General processing delays due to increased site activity.

Why is Groupon so cheap?

The deals offered daily through Groupon start at 50 percent off and can go as high as 90 percent cheaper than the normal price. Groupon can offer such steep discounts because it guarantees business owners a minimum return on their investment and the possibility of becoming an overnight sensation.

Why have I not received my Groupon item?

We‘re sorry for any delay in your shipment. If your tracking says “delivered,” verify your shipping address and check out-of-sight places around the delivery area for your package. … If you’re still not able to find it, contact the carrier for additional details.

Does Groupon have free returns?

“Free Returns” policies allow for a free return up to 30 days from the date of delivery for any new or unused item. This means that whatever the reason, a customer may return the item for a refund within this period. … The customer is not required to attach a photo of the product in order to receive a return label.

LEAVE A REPLY

Please enter your comment!
Please enter your name here