The easiest way to access the Xfinity Assistant is by going to xfinity.com/assistant. Other ways include: On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity.
Subsequently, Is Comcast same as Xfinity?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.
Keeping this in consideration, Is xfinity a cable company?
Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company.
Beside above How do you talk to a real person? TIPS FOR GETTING TO A HUMAN:
- Dial O, or try multiple zeros.
- You can add the # key or the * key before and after a 0.
- Dial multiples of other numbers 1111, 2222, 3333, 4444, etc.
- Being silent sometimes works (believe it or not some people still have rotary phones)
- Speak non-sensible phrases to confuse computer.
What is the cheapest Xfinity package?
What’s the cheapest Xfinity internet package?
- Performance Starter Plus: $29.99/month* with 50 Mbps download speeds and a 1.2 TB data cap.
- Performance Select: $35.00/month* with 100 Mbps download speeds and a 1.2 TB data cap.
- Performance Pro Plus: $49.99/month* with 200 Mbps download speeds and a 1.2 TB data cap.
21 Related Questions and Answers
How can I get Comcast to lower my cable bill?
Here are five easy ways to lower your Xfinity bill:
- Choose a TV package with fewer channels.
- Lower your internet speed.
- Stop going over your data cap.
- Get rid of rental equipment.
- Negotiate your monthly cost.
Is Comcast or Xfinity better?
Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). … In the end, the important thing to know is that Xfinity’s TV and internet services are consistent and reliable—and come in solid bundle deals.
Do Comcast own Xfinity?
Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. … Xfinity went from $23.7 billion in revenue in 2007 to $50.04 billion in 2016.
Can I cancel Xfinity TV and keep internet?
If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV. If you call back a month later, all of a sudden they’ll have all sorts of new deals for you.
How can I go straight to customer service?
Contact Us
- Phone Customer. 1-877-430-CELL (2355)
- SIM Customers. 1-877-430-CELL (2355)
- Home Phone Customers. 1-877-430-CELL (2355)
- Mobile Hotspot Customers. 1-877-430-CELL (2355)
How do I get a live person at Fedex?
GoFedEx 1.800. 463.3339 (When prompted, please say “International Services.”)
How do I get a live person at UPS?
Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.
Why is my Xfinity bill so high?
If you’re a Comcast services user, you’ve probably noticed there’s a definite rise in the bill prices. The average Comcast bill will continue to grow due to the higher fees required for programmers.
How do I get my Comcast bill lowered?
Here are five easy ways to lower your Xfinity bill:
- Choose a TV package with fewer channels.
- Lower your internet speed.
- Stop going over your data cap.
- Get rid of rental equipment.
- Negotiate your monthly cost.
Can I cancel Xfinity TV and keep Internet?
If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV. If you call back a month later, all of a sudden they’ll have all sorts of new deals for you.
Does Comcast offer deals for existing customers?
Xfinity offers many promotions for new customers, which are also available for the existing customers as well. Some of the promotions for existing customers include free or discounted equipment upgrades, free package upgrades, and savings on bundled packages.
Is Comcast cheaper than Verizon?
Over two years, Verizon’s pricing for 50 Mbps service averages $54.99, barely more than the $53.47 average of the promotional and standard rates for Comcast’s 25 Mbps offering; after two years, Verizon is almost $7 cheaper every month until either company raises its rates.
Why is Comcast so bad?
Comcast is terrible because of its lousy customer service, predatory pricing, monopoly business practices, aggressive customer retention policy, unethical political hiring, and profit-driven corporate culture. … As a result, many new customers don’t realize that they are getting the same lousy service from Comcast.
Is Xfinity Wifi good?
Comcast Xfinity’s prices and plans change depending on where you live, but its speed and reliability remain consistently excellent across the US. And those prices are pretty competitive compared to other internet service providers (ISPs) in the same areas.
What is better FIOS or Xfinity?
Rank by connection type
But Verizon Fios Home Internet scored higher than Xfinity, likely thanks to its fiber-optic network. Fiber internet is a newer technology than the cable tech Xfinity uses. And it gives you faster download and upload speeds, plus fiber internet connections tend to be more reliable.
Is Comcast the worst company in America?
Consumer affairs blog The Consumerist named Comcast “Worst Company in America” in 2010 and 2014. … The 2015 ACSI survey placed Comcast at or close to the bottom of primary company rankings in TV, Internet, and phone service.
Does Xfinity have hidden fees?
Xfinity equipment fees: $14.95/mo.
Xfinity doesn’t technically charge for its flagship X1 DVR system. Instead, it tacks on a $5 per month DVR service fee and a $10 per month HD technology fee. Of course, you could just go with the included TV box, which comes at no extra charge.
