How to finish setting up your account
- To complete your registration, go to your email inbox and open the email we sent you.
- Click the link, then enter your Koodo phone number.
- Create a password.
- Choose a security question and answer.
- You’re all done! You can now access your Self Serve account .
Besides, How do I check my koodo bill?
Viewing your current bill Log in to your Self Serve account. Select Self Serve at the top of the screen, and then select Billing from the drop-down menu. To view your most recent bill, select Your current bill. To download your bill, head back to Billing and select Download bill (PDF).
Also, Can you get unlimited data with Koodo?
The most notable difference is that Koodo’s plan does not have ‘unlimited’ data. … However, if they need more data, they can buy extra data as needed at a rate of $10 per 100MB.
Herein, When you get a new phone do you need a new SIM card? You usually only need a new SIM card if you are a new customer, or if the phone takes a different size of SIM card (for example, the iPhone 4 uses a “Micro SIM” which is smaller than normal SIM cards). SIM cards do not contain data such as pictures, music, movies, ringtones, etc.
Why can’t I access my koodo account?
Either your account/phone number have been deactivated due to cancellation/non-payment or your Self Serve account needs to be approved by the account owner (usually the person who pays your phone bill). Once the account owner approves your request, you can log into Self Serve. Not sure what’s going on?
23 Related Questions and Answers
How much are koodo late charges?
Late payment charges are three percent per month (42.58% per year) on your total unpaid amount.
Can I pay my koodo bill at a bank?
We accept payments through a bank, Canadian credit, and Visa debit only.
Is Telus or Koodo better?
TELUS is considered a ‘premium’ carrier. They offer a LOT more options/add-ons/etc than Koodo does. If you don’t need those frills, then Koodo is probably a better option.
Is Koodo better than Fido?
For coverage and customer service, Koodo and Virgin Mobile rate slightly ahead of Fido. Both run on a larger and more reliable network than Fido, but only marginally better. … When factoring in extra features, Fido is the best carrier with 5 hours extra data per month on certain plans, Fido XTRA and more.
How much GB per month do I need?
So if you plan to stream a lot of video over mobile data you will want a high data limit, of probably at least around 15GB per month.
What happens to your old SIM card when you get a new one?
When you remove your SIM card from your phone and replace it with another card, you lose access to any information on the original card. This information is still stored on the old card, so any phone numbers, addresses or text messages that you lose are available if you insert the old card into the device.
What happens if you take out your SIM card and put it in another phone?
When you move your SIM to another phone, you keep the same cell phone service. SIM cards make it easy for you to have multiple phone numbers so you can switch between them whenever you like. … In contrast, only SIM cards from a specific cell phone company will work in its locked phones.
What is Koodo Self Serve?
You can add the mobile-optimized Koodo Self Serve site to your phone s home screen so you can keep tracking your usage, billing and more. It s basically like bookmarking the site on your phone for easy access.
How do I activate my Koodo SIM card?
All you have to do is pop your old SIM card into your new phone – your phone number and your plan will both be active on your new phone. (Your text messages are not stored on your SIM and will not be transferred from your old phone.)
Can’t find my koodo account number?
Your account number is located under the date at the top of your Koodo Service Agreement. Your account number is located under the name at the top of your Koodo bill.
What happens if you are late paying your phone bill?
Late payments to your phone carrier can still cause services to be cut. However, they won’t report as a missed payment on your credit report for anywhere between 30–90 days. Before the balance is reported and potentially sold to a collections agency, you will typically incur late fees.
Can I pay off Koodo Tab early?
You have the option to pay off your Tab balance in full before it reaches $0, but before you can pay off your Tab Balance, you’ll need to wait for at least 90 days after you sign up for a Tab.
How can I get out of my koodo contract?
You can cancel your Koodo Mobile contract by calling customer support over the phone. You can also renegotiate your contract with Koodo Mobile here to reduce your monthly bills. If you’re outside Canada, you can call +1 647 788 4337. If you’re in Canada, you’ll need to schedule a callback via the Koodo Assist system.
Can I pay my phone bill with a debit card?
Yes, bill payments can be made with a prepaid debit card if there are sufficient funds loaded to the card. … Transactional fees are usually not necessary although some companies may charge for payments over the phone or express payments.
How do you pay your Koodo bill?
Paying your bill in Self Serve
- Log in to your Self Serve account.
- Select View my bill (or select the Self Serve drop-down menu, then select Billing ).
- Select a payment option.
- Verify the amount you want to pay , then select Next.
- Enter your card information, then select Next.
- Review your payment and card information.
How much is my Koodo phone bill?
Viewing your current bill
Log in to your Self Serve account. Select Self Serve at the top of the screen, and then select Billing from the drop-down menu. To view your most recent bill, select Your current bill.
Is Telus faster than Koodo?
Experience the same award-winning network as TELUS — Koodo is on Canada’s fastest 4G network. Jump on Canada’s fastest network — now with 5G. With the fastest speeds in Canada, there’s never been a better time to join TELUS.
Is Telus or Bell better?
Both Bell and Telus customers enjoy service that reaches 99% of Canadians. … Even though they share the same cell towers, Telus and Bell run their own independent hardware networks. Telus ranks slightly faster and more reliable than Bell in most testing, although the further east you travel the better Bell gets.
Who has 5G in Canada?
5G Canada Service Providers. There are currently four 5G wireless providers in Canada: Rogers Wireless, Bell Mobility, Telus Mobility and Videotron. A fifth carrier, Sasktel, is launching a 5G network later in 2021.
