To return your item(s) bought in store for a credit note or where possible make an exchange, visit any SportsDirect store within 28 days of purchase. If your item is faulty, we will provide a full refund. Please provide a valid proof of purchase.
Subsequently, Can I check stock at Sports Direct?
We only show items on our website that are in stock. … You can contact your local SportsDirect store to check their stock.
Keeping this in consideration, How long does it take to get a refund from Sports Direct?
When will I receive a refund? We try and process all returns as quickly as possible for you to get your refund, but please give us 7 days to process your return. You should receive a confirmation email when this is done.
Beside above Can a retailer refuse a refund? If you simply change your mind, the retailer has no legal obligation to give you your money back, should you return an item without a receipt. … If your goods are faulty and you don’t have the receipt, you still have the right to a repair, refund or replacement as under the Consumer Rights Act.
How do I return an online order?
Returning Online Purchases:
Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
22 Related Questions and Answers
How do I make a complaint to Sports Direct?
Sports Direct (UK) complaints contacts
- Visit Customer Contact Form.
- Email Customer Services on cs@sportsdirect.com.
- Call Customer Services on 03442459230.
- Email Mike Ashley (Founder) on mike.ashley@sportsdirect.com.
- Tweet Sports Direct Customer Services.
- Tweet Sports Direct.
- Follow Sports Direct (UK)
- Follow Sports Direct (UK)
How many Sports Direct stores are there in the UK?
Store Portfolio – Sports Stores – UK incl.
The Group is currently operating 367 stores in England, 37 in Scotland, 28 in Wales and 17 in Northern Ireland, along with 35 other fascias including USC.
Do I have to accept a credit note instead of a refund?
Even if you’re offered an ATOL-protected refund credit note, you have the right to refuse it and get a full refund instead – the CAA says if travel companies offer their customers refund credit notes, they must offer the alternative of a cash refund at the same time.
Do shops have to give a refund?
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.
How do I get in touch with Sports Direct?
- Switchboard. 0344 245 9200.
- Customer Service. Visit: http://www.sportsdirect.com/customerservices/contactus.
- Online Customer Service. Email: cs@sportsdirect.com.
- Careers. Email: careers@sportsdirect.com.
What happens if a retailer won’t refund?
How to complain to a company if you didn’t get what you paid for
- Complain to the retailer.
- Reject the item and get a refund.
- Ask for a replacement.
- Write a complaint letter.
- Go to the ombudsman.
What can I do if a company refuses to refund my money?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
In what circumstances can you insist on a refund?
Under consumer law, if a product or service breaks, is not fit for purpose or does not do what the seller or advertisement said it would do, you can ask for a repair, replacement or refund.
How long do I have to return an item bought online?
You can cancel and return an online order within 14 days of receipt for any reason. For faulty items, you get 30 days to return the item for a full refund. After 30 days the retailer can offer you a repair or replacement.
Can you return a package before it arrives?
With USPS Package Intercept, you can request a mailpiece be returned or redirected before final delivery is made to the original address.
How do I get my money back from an online company?
A Step-By-Step Guide to Requesting a Refund From Stores and Online Companies
- Research the Refund Policy of the company.
- Check if your item is eligible for a refund.
- Pay attention to the deadlines.
- Check how you can contact the company.
- Write a Refund Request Letter.
- Contact your bank.
Can I speak to someone at Sports Direct?
Phone number: 0845 1299 200.
How do I complain about Hermes?
HERMES COMPLAINTS
Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at hermessupport@myhermes.co.uk. They will typically address the complaint within the same working day.
Who is the CEO of Sports Direct?
Mike Ashley is the founder and chief executive officer (CEO) of Sports Direct, the largest sporting goods chain in the United Kingdom by revenue. The company operates a number of different brands that offer products along a range of spectrums including sports, lifestyle, and fitness.
Is Sports Direct Braehead closing down?
Stores in Braehead, Brentford, Durham, Fulham, Holborn and Kendal are likely to shut down. Mike Ashley’s Sports Direct bought the retailer out of administration in late October, saying it expected to keep roughly half the stores open.
Does Sports Direct Ship from UK?
UK Delivery options
SportsDirect offers the following options for orders – Standard Delivery (usually £4.99) and Next Day Delivery (usually £7.99). Please see below for further information about UK delivery options.
Is USC owned by Sports Direct?
The first USC store opened in 1989 in Edinburgh and specialised in sports clothing. … In July 2011, Tom Hunter sold 80% of USC to Mike Ashley’s Sports Direct chain. In early 2012, Sports Direct bought the remaining 20% and now fully owns the business.
