Groupon’s terms of sale say: ‘If a merchant or venue refuses to honour any voucher, Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon “Bucks” for future purchases on the Site.
Besides, How do I cancel a Groupon order?
How to Cancel an Order
- On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
- Select the order you want to cancel.
- If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
- Follow the steps provided to complete cancellation.
Also, How do you get your money back from Groupon?
To start with the refund process, follow these steps:
- Login to your account on the Groupon website.
- Click on My Groupons.
- Select View Details option next to your order.
- Click Return Package.
- Print your prepaid mailing label and attach it to your package.
- Ship the item back to Groupon.
Herein, How do I cancel a Groupon app on Android? How to Cancel an Order
- On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
- Select the order you want to cancel.
- If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
- Follow the steps provided to complete cancellation.
How long does it take for Groupon to refund my money?
Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled ‘Your Refund Has Been Processed.” After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.
20 Related Questions and Answers
How do I cancel a Groupon order on my iPhone?
About this article
- Tap My Stuff on the bottom-right.
- Tap Customer Support.
- Tap Cancel Order.
- Tap Cancel Order.
How do I complain to Groupon?
Contact Groupon’s London head office to make a complaint by calling their official phone number 0203 510 2373 where you can complain about the experience that a merchant offered you and if you have been sold a defective item.
Can you get money back if Groupon expires?
Your expired voucher must be redeemed towards the goods or services offered on the Groupon you bought. Some deals, such as ticketed events, may not have any paid value after expiration. If the paid value has an expiration date, you can find that info in the Fine Print.
Does Groupon sell fake items?
Discount deal website Groupon has been found to be selling fake products online, a BBC Watchdog investigation has revealed. The programme, which aired on 16 November on BBC One, followed a number of complaints from consumers who had bought dodgy products or misleading experiences from the discount marketplace.
How long does Groupon take to process?
Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled ‘Your Refund Has Been Processed.” After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.
How do I track my Groupon order?
How to track your package:
- Visit My Groupons via the web or mobile app. Don’t have the mobile app? Download it here.
- Select Track Package.
How long does a Groupon delivery take?
Most Groupon Goods items are delivered in 7–12 working days. Once your item ships, we’ll send you a confirmation email to let you know. Keep in mind: Some orders have different shipment windows; check the Fine Print for the estimated delivery.
What is a Groupon and how does it work?
Groupon earns its money through a commission it generates on every coupon it sells. Retailers and businesses that offer their goods and services on the site are promised a minimum number of deals that are sold. When that threshold is reached, each deal coupon that is sold earns Groupon a 50% commission.
Do Groupons ever expire?
The truth is, technically, Groupons and most other daily deal vouchers can be redeemed up to five years after the purchase date, which means you can buy all the yoga, facial and frozen yogurt coupons your heart desires without the fear of wasting money.
Is a Groupon good on the day it expires?
Can You Use A Groupon The Day It Expires? … And if that’s you, you’ve probably noticed that Groupons also come with an expiration date. And similar to the original question, you should know that they are still valid on the day they expire as well.
Why is Groupon cheap?
The deals offered daily through Groupon start at 50 percent off and can go as high as 90 percent cheaper than the normal price. Groupon can offer such steep discounts because it guarantees business owners a minimum return on their investment and the possibility of becoming an overnight sensation.
Does Groupon actually save you money?
Consumers: Groupon deals save you money because you pay less than full retail price on goods and services. But it isn’t always easy to find deals for things you want or would enjoy doing. The fine print can also turn an amazing deal into something you can’t or won’t even use.
Is there a catch to Groupon?
The only catch is the time-limited nature of the Groupon discounts. With some deals, once a deal is announced and posted on the site, it’s relevant for 24 to 72 hours, after which the discount is no longer available.
Do you have to wait 24 hours to redeem Groupon?
Once you have completed your purchase, you must wait 24 hours before redeeming your Groupon voucher. … To see if your Groupon voucher is “Ready to Redeem” on the Groupon website or mobile app, go to “My Groupons” and select “View Voucher”.
Can you redeem Groupon same day?
Generally you are able to use a Groupon voucher on the same day. However, there are certain merchant on Groupon that asks you to wait a day (24 hours) before redemption. I happened to be able to use on the same day for a Groupon that was supposed to be waited for 24 hours after purchasing the voucher.
Why have I not received my Groupon item?
We‘re sorry for any delay in your shipment. If your tracking says “delivered,” verify your shipping address and check out-of-sight places around the delivery area for your package. … If you’re still not able to find it, contact the carrier for additional details.
What happens if you don’t redeem a Groupon?
You have 24 hours to use them to purchase a new voucher or vouchers. If you don’t make any purchases with your Groupon Bucks within 24 hours, you forfeit your Bucks and Groupon restores the face value of your expired voucher. Remember, that face value won’t expire under ordinary circumstances.
