calls, video calls* and text messages to giffgaff mobile numbers are free (first 59 minutes of each call and each text is free as long as you have either topped up or bought a live goodybag using new credit within the last 93 days) you can access the giffgaff website and the giffgaff community for free.
Besides, Which network does giffgaff use?
What network does Giffgaff use? Giffgaff uses the O2 network. Giffgaff is a ‘virtual’ provider, which means it uses another provider’s infrastructure – in this case O2’s. It offers 3G, 4G and 5G coverage.
Also, Can I speak to someone at giffgaff?
giffgaff do not operate a call centre, so there is no telephone number you can ring to speak to a person. … If you require support with an account issue you raise a query via the Ask a Giffgaff Agent link. If you have a technical issue, you post it on the community and members will try to assist you.
Herein, Can I contact Giff Gaff by phone? We don’t do call centres. This helps us offer better value for our members. If you need help, our friendly community helpers can give you answers to your questions within minutes. And if you have a billing or account issue then you can ask our agents.
Does giffgaff do unlimited data?
Giffgaff no longer offer Unlimited Data plans. Giffgaff do have an Always-On goodybag (that £ 20.00 goodybag), but, it is subject to restrictions (as listed below). Our “Always On” goodybag gives you Unlimited minutes to standard 01, 02, 03 and 07 numbers, unlimited SMS texts and “Always On” Data allowance.
21 Related Questions and Answers
Why is giffgaff signal so bad?
Signal issues can usually be narrowed down to a phone, SIM or local mast problem. If the signal checker shows no services issues in your area where you normally have good signal, and other people on the same network in the same area have good signal, then this leaves your phone or your SIM.
Is giffgaff better than EE?
Giffgaff’s coverage relies on O2’s, which means it’s currently at around 99% 4G population coverage indoors. That puts it behind Three and EE and in line with Vodafone. Giffgaff also has strong 3G and 2G coverage, so you should be able to get mobile data of some kind almost everywhere.
Is giffgaff slower than O2?
giffgaff is a virtual network, which uses the O2 masts. … – giffgaff data speeds are ‘generally’ slower than O2, how much slower will depend on various factors.
How do I get my money back from giffgaff?
If you want a refund back,contact a agent and fully explain to them, if your purchase was done by a Credit or Debit Card make sure you have your bank details stored so that they can refund it back to your bank, please allow up to 3-5 days to receive the payment back to your bank.
Can I call 0800 numbers on giffgaff?
Numbers starting 0800 or 0808 are free-to-caller. … Calls to these numbers are free-to-caller when called from the UK but giffgaff bars calls to these numbers when you are roaming (using your phone outside of the UK).
Why is my giffgaff calls not working?
There could be issues with a mast or poor coverage affecting your connection. You might have no credit (you need credit for premium numbers, even if you have a goodybag). Pop over to my giffgaff to check your credit balance. Try turning your phone off and on again.
Does giffgaff have an email address?
It you find that our emails are spammed by your email provider, you can add all @giffgaff.com addresses to your contact list so they will be delivered to your inbox. If you’ve entered your work email address, our emails may be stopped by the Spam filter from your company.
How many GB is unlimited data?
100GB data (or 100,000MB) is functionally almost unlimited. Even with video streamed in high quality you could manage around 30 hours a month (depending on the source).
What is the best giffgaff deal?
Best giffgaff SIM-only deals this week
- 5G. 10GB of 5G data. Unlimited minutes. Unlimited texts. £10.00 per month. 1 month contract From giffgaff.
- 4G. 25GB of 4G data. Unlimited minutes. Unlimited texts. £15.00 per month. 1 month contract From giffgaff.
- 4G. 100GB of 4G data. Unlimited minutes. Unlimited texts. £20.00 per month.
What is the cheapest giffgaff Topup?
At present, giffgaff’s cheapest goodybag costs £6 per month. It gives you unlimited minutes, unlimited texts and 500MB of data.
Does giffgaff limit speed?
Speed restrictions apply to our Always On data after 20GB of data usage. A 4G ready phone and coverage required to access 4G data speeds. giffgaff doesn’t offer any unlimited mobile data plans. A pure ‘unlimited data’ package doesn’t restrict your data speed at any point.
How can I increase my giffgaff Internet speed?
To try and improve your current data speeds, please turn your phone onto airplane mode then back off again for it to reconnect to the network, or simply reboot your phone. You may also find that performing a manual roam may remedy this issue for you. Giffgaff Network Status Tool.
Is there something wrong with giffgaff today?
Giffgaff problems in the last 24 hours
At the moment, we haven’t detected any problems at Giffgaff.
Why is giffgaff internet so slow?
There could be issues with a mast or poor coverage affecting your data speed. Try turning your phone off and on again. … If you’re on the Always On goodybag, check my giffgaff to see if you’ve reached the full speed data limit.
Which UK mobile network is best?
O2 won uSwitch’s ‘Best Network Coverage’ award in 2019 and 2020 but the study by RootMetrics found it wasn’t as good as Vodafone and EE for coverage in the UK. Get more information on O2’s website.
What is the fastest mobile network in the UK?
Fastest Mobile Network EE
EE offers the fastest 4G service in the UK with speeds that are, in some cases, faster than BT’s fibre-based Infinity service. It’s remarkable to think you can download data wirelessly, from a park, at 90mbps, but EE makes it possible for some to do just that.
Does giffgaff slow?
That said, giffgaff have made improvements to the data network recently so speeds should be quicker, not slower. Unfortunately, especially during busy periods (for example, early in the evening), the network can suffer from congestion and therefore slows down data speeds significantly.
Is O2 and giffgaff the same?
Although O2 and GiffGaff run on the same signal, they are both different networks. GiffGaff is an online based company – there are no GiffGaff stores.
Is giffgaff coverage any good?
Giffgaff review: Customer satisfaction
Ofcom’s latest customer satisfaction figures give it the highest score for overall satisfaction of any UK network – 93% – and it also tops the chart for Satisfaction with value for money.
