Groupon’s terms of sale say: ‘If a merchant or venue refuses to honour any voucher, Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon “Bucks” for future purchases on the Site.

In this way, How do I complain to Groupon?

Contact Groupon’s London head office to make a complaint by calling their official phone number 0203 510 2373 where you can complain about the experience that a merchant offered you and if you have been sold a defective item.

Hereof, What is Groupon Bucks refund?

Groupon Bucks received as a refund of the amount you pay will be added to your account by Groupon. Groupon Bucks received as a refund of the amount you pay do not expire. … Groupon Bucks acquired through Groupon gift cards are governed by the terms and conditions disclosed on or distributed with the specific gift card.

Consequently Can you withdraw Groupon credit? You can also request a refund in Groupon credits for any unused Local voucher that hasn’t expired. Credit refunds will be issued in the form of Groupon credits to your account and will typically be available within 24 hours. Refunds to your original form of payment may take 5–7 days to reach your payment method.

In this regard, What are Groupon bucks?

“Groupon Bucks” are a form of Site credit redeemable only toward future Groupon purchases, excluding “Getaways Market Pick Hotels” and Merchant Products. … You can earn Groupon Bucks by participating in various promotional activities and responding to certain offers (“Promotional Activity”).

How do I check my Groupon bucks?

You can find your Groupon Bucks balance by visiting the Account page from a computer or the My Stuff menu on mobile. From the Account page on a computer, you can select Groupon Bucks to view your: Balance.

18 Related Questions and Answers

How did I get Groupon bucks?

The only way to get Groupon Bucks is to earn them and through promotions. Groupon Bucks can be used like cash to purchase vouchers, gifts and more from Groupon. They work similarly to a gift card: you can use your Groupon Bucks to pay for as much as you can, and then use your credit card for the rest.

How do I know if my Groupon has been redeemed?

After logging in, at your name at the opening page [upper right], go to My Groupons. If you didn’t mark a voucher redeemed, all your vouchers will be reflected there. If 2 vouchers are listed and you don’t know which one you used, you need to phone the restaurant and ask them. Hope this is useful.

Can I get a refund for expired Groupons?

You can always get a refund for your purchase from the merchant who issued the voucher, in the minimum amount you paid. This option is available, even if the promotional period of the voucher has expired. You can also return the unredeemed voucher to Groupon within the first three days of purchase.

How long does it take for Groupon to refund my money?

Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled ‘Your Refund Has Been Processed.” After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.

Why is Groupon so cheap?

The deals offered daily through Groupon start at 50 percent off and can go as high as 90 percent cheaper than the normal price. Groupon can offer such steep discounts because it guarantees business owners a minimum return on their investment and the possibility of becoming an overnight sensation.

Where is my Groupon voucher code?

Log in to your Groupon account and you see your user name in green at the top right corner. Hover over this with your cursor and a drop down menu will appear. Select ”my groupons” and view your voucher to obtain your Groupon code and security code.

Can I give my Groupon to someone else?

Simply click ‘Buy as Gift‘ on the item or experience you want to gift to someone and follow the steps through checkout. Then your gift can be delivered by email or mail, or you can ship it to yourself and give it in person. … Currently, our gifting option can only be accessed through the web experience.

Can you use a Groupon the day it expires?

After the promotional value expires, the Groupon can be used for the paid amount at the business toward the purchase of the goods or services originally advertised in the deal. An appointment must be scheduled prior to redeeming the Groupon.

How do I find my Groupon purchase history?

You can find your complete purchase history by heading to My Groupons on the website or mobile app.

How is Groupon so cheap?

Groupon earns its money through a commission it generates on every coupon it sells. Retailers and businesses that offer their goods and services on the site are promised a minimum number of deals that are sold. When that threshold is reached, each deal coupon that is sold earns Groupon a 50% commission.

How do I use a coupon on Groupon?

You’ll enter your promo code after you press the “buy” button. Click on “Promo or Gift Code” under “Order Summary,” type in the promo, and press “apply.”

Do you have to wait 24 hours to redeem Groupon?

Once you have completed your purchase, you must wait 24 hours before redeeming your Groupon voucher. … To see if your Groupon voucher is “Ready to Redeem” on the Groupon website or mobile app, go to “My Groupons” and select “View Voucher”.

How do I find my purchased Groupons?

Head to My Groupons on the app or website. Select View Details next to your purchase. On the app, select the order itself. Select View Voucher.

How do I find used Groupons?

Local deals

If you’ve purchased a local deal, follow these steps: Check the My Groupons page. Find the Groupon you want to use and click “View Details.” Under “How to Use,” you’ll find specific directions for redeeming your Groupon.

Do Groupons ever expire?

The truth is, technically, Groupons and most other daily deal vouchers can be redeemed up to five years after the purchase date, which means you can buy all the yoga, facial and frozen yogurt coupons your heart desires without the fear of wasting money.

Can I still use my Groupon after it expires?

Your expired voucher must be redeemed towards the goods or services offered on the Groupon you bought. Some deals, such as ticketed events, may not have any paid value after expiration. If the paid value has an expiration date, you can find that info in the Fine Print.

Can you trade in expired Groupons?

Under the terms of Groupon’s trade-in program, you can trade in certain Groupon vouchers for Groupon Bucks up to two weeks after they expire. … When you trade in an expired voucher, your Groupon Bucks payment is equal to the amount you originally paid for the traded-in voucher — the voucher’s face value.


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